FIND ANSWERS TO COMMON QUESTIONS
FIND ANSWERS TO COMMON QUESTIONS
Do you ship worldwide?
Yes. HER AIR ships worldwide.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery times vary depending on destination and will be shown at checkout.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships. You can use this to monitor your delivery status.
Do you accept returns?
Yes. Returns are accepted in accordance with our Return & Refund Policy. Items must be unused and in original condition.
How can I contact Her Air?
You can reach us through the contact form on our website or by email. We aim to respond within 24–48 hours.
Is the HER AIR flight bag carry-on friendly?
Yes. The HER AIR flight bag is designed to fit under an airline seat and meet standard carry-on requirements.
What fits inside the HER AIR flight bag?
The bag comfortably fits a 13–14" laptop, diary, notepad, pre-flight checklist pad, headset (in pouch), wallet, passport, books, notebooks and daily essentials.
Is the pre-flight checklist aircraft-specific?
The HER AIR pre-flight checklist is a general reference tool designed for organization and awareness. Pilots should always consult the official checklist for their specific aircraft.
How does the digital diary work?
After purchase, you will receive a downloadable file that can be used on tablets, laptops, or any other electronic device.